November 2016

FCA introduce new rules for high-cost credit providers and Price Comparison Websites and Ian & Rajiv give an interview to LexisNexis

October 2016

CA tell mortgage lenders to remediate customers impacted by automatic capitalisation as well as a New Matchmaking Service for Small Businesses Looking for Finance

September 2016

Are we meeting the needs of older customers? The UKRN Report on price comparison websites and Dealing with Vulnerable Customers – LSB Guidance amongst other news.

August 2016

FCA’s Clamp-Down on Misleading Financial Promotions, FCA investigate Lloyds Bank over Handling of Mortgage Arrears and are You Ready to Comply with New Reporting Requirements for AML/ Financial Crime from December 2016?

A bumper edition this month, with eight useful articles.

July 2016

FCA’s Clamp-Down on Misleading Financial Promotions, FCA investigate Lloyds Bank over Handling of Mortgage Arrears and are You Ready to Comply with New Reporting Requirements for AML/ Financial Crime from December 2016?

A bumper edition this month, with eight useful articles.

June 2016

Are you correctly allocating the payments received from customers with a ‘payment shortfall’?

Do mortgage firms need ‘debt counselling’ permission when recommending debt consolidation?

Some pertinent questions answered by ian and Rajiv this month.

May 2016

This month includes notes on the FCA’s Responsible Lending Review post MMR; FCA Findings on De-Risking; and their update on Unfair contract terms.

April 2016

This month includes news of the FCA Business Plan for 2016-17, the proposed new lending norms for Buy to Let mortgages and changes to loan to income ratio rules in mortgage lending, amongst other updates.

March 2016

Six helpful articles including details and comment on recent FCA rule updates to Complaints Handling and guidance on value measures for General Insurance Add Ons.

February 2016

Mortgage Credit Directive: New MCOB Rules – GABRIEL: Changes to Regulatory Returns and comment on Loan Based Crowdfunding.